Shelly,
Just a quick note to let you know that I received your Thank You card. Our group had a wonderful time at Paesanos Riverwalk.
Thank You for all your help, we truly appreciated all your guidance and assistance!
Have a wonderfully “cool” summer!
My Best-
--J.E., Orlando, FL
Tony,
Everything went exceptionally well with dinner and the dessert barge. I was not able to catch the name of the server who helped us but I see the name William on the receipt? I wanted to recognize my server (William?) for the awesome job he did. I eat dinner at a restaurant at least once a week, sometimes literally every day, due to the nature of my job. In the past 5 years I can honestly say I've been impressed by a server less than a handful of times. It takes a special combination of menu knowledge, sense of hospitality, improvisation and genuine personality to be great and William blew it out. Please pass on my sincere thanks and gratitude to him.
--J.S., CMP, SAN ANTONIO CONVENTION & VISITORS BUREAU
Dear Michael,
Please forward this complimentary letter to your boss because we want him/her to know that our recent experience at Paesano's Riverwalk was exceptional in every way!
First, I appreciate the way you promptly handled our correspondence and answered my many questions. As a teacher busy all day, it was difficult for me to make phone calls -- especially long-distance -- and email correspondence was best for me. Since we are out-of-town, it was important for me to feel confident that I knew how Paesano's plans and sets up dinner celebrations such as ours. The adjustments we requested, and the details I required, made us feel certain that we were on the same page.
Then, when I drove down from Austin for the personal meeting with you and to look over the area for our tables, it was a pleasure meeting you! You represent this restaurant well. I appreciated the good humor with which you handled my detail-oriented personality because in the end, everything was exactly as I had hoped. I also appreciate you treating me to a sample
of the menu I had selected -- and its deliciousness assured me that our guests would be so pleased!
The evening of our event, the two waiters you assigned to us were extraordinary, and we tipped them cash beyond the 20% included. They helped me set out the decorations, kept checking with me to see if things were going well, and handled the needs of all our guests with expertise. I appreciated them so much! Then, following the meal, they graciously allowed
me to "store" our gifts, decorations, and some belongings in an office while we took the river cruise. That helped me so much!Even though we were from out-of-town, several couples joining us were from San Antonio, and they commented about how very impressed they were with the whole evening -- and how delicious the food was. I hope you may gain more business from them in the future; I certainly recommended you to them! Our daughter's graduation from law school was a celebration we carried over three days of that weekend! Paesano's will always be part of the wonderful memories, and we are all most grateful for your help in making it so.
Sincerely,
--K.M.
Michael,
On behalf of our Chi Omega Alumni reunion group, we thank you for your efforts and that of your staff at Paesano's and Rio Rio. Both dinners and the service were excellent! Kudos to all!
Sincerely,
--K.H. & D.T.
Tony, got your card in the mail today – just wanted to say how nice everything was for our event at the beginning of April – with Washington University Med School – you did a great job and I just wanted you to know. Thanks again!
--P.F. St. Louis, MO
Thank you letter from The Amadeo Company. Click here to read.
